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A Communication Skills Program

This program is also available online - see


Do you...

"Zone out" during meetings, classes, or conversations?
...Have difficulty "reading" a person's body language?
...Respond inappropriately during meetings or discussions?
...Have trouble retaining new information when listening?
Have difficulty taking effective notes during meetings, classes, or discussions?
...Avoid speaking with certain people because of personality conflicts?

If "YES" to any of these questions, you are likely a "Passive Listener".

To become an "
Active Listener" you need to develop specific listening goals and specific strategies to achieve those goals.  But you also need to understand the goals and communication preferences (and idiosyncrasies) of the people you listen to.

Click here for a free online Listening Skill Indicator


Testimonials for Target Listening



  Who should attend?
  What are the learning / training objectives?
  What makes Target Listening different?
  Can this program be customized?
  What is the cost?
  How can Target Listening be delivered?


Who should attend?

Anyone who would like to improve their listening and communication skills during listening events - which includes meetings, classes, group discussions, and individual conversations.


What are the learning / training objectives? 

This program will show you how to listen and learn more efficiently and effectively during any listening event (meetings, classes, and conversations).  Specifically, you will learn how to:

  Listen for key information during listening events
  Take comprehensive (and useful) notes during listening events
  Recognize & adapt to the positive or negative body language displayed by others
  Use your own body language to make others more receptive to your message
  Quickly identify the learning and thinking style of each person you interact with
  Communicate effectively during confrontations with difficult and angry people

Sample Outline

Sample Workbook


What makes Target Listening different? 

Most listening improvement classes focus only on the term "Active Listening" - which, as the term implies, means staying mentally active while listening (i.e. listening for key information, asking questions, etc.).

Target Listening will definitely show participants how to actively listen during listening events.  But this class will also provide them a variety of mental and physical tools to apply before, during, and after each listening event to help them become highly efficient and effective listeners.

In addition, this class will show participants how to properly communicate their own message before, during, and after each listening event.  After all, the purpose of listening within a workplace, meeting, or classroom environment is to collect new information and then put that information to practical use.

Actually, we go one step further since we also provide a variety of flexible strategies for listening and responding to difficult speakers such as fast talkers, slow talkers, rambling speakers, chronic complainers, negative people, argumentative types, to name just a few.

In this program, each participant will receive a comprehensive workbook containing all the listening strategies with worksheets to help them efficiently apply the strategies within a variety of listening events. In addition, they will have unlimited online access to their instructor for six months following the class to receive help with any of the listening strategies.

For detailed information on how Target Learning is different from other training providers, go to Different.


Can this program be customized?

, Target Listening can be taught "as is" - or you can have us modify the content and length to satisfy your organization's specific training objectives.  We can also provide day, evening and weekends classes.   

There is not an extra cost for customization and off-hours scheduling.

This program is also available online - see Webinars.


What is the cost?

Group Rate: $2,500  (up to 30 participants)
Per Person Rate: $195  (minimum 5 participants)

To see what these rates include go to Training Rates 


How can Target Listening be delivered?

There are four different ways to receive the benefits of our Target Listening program.


This  program includes a 1-day training class delivered when and where your organization chooses, and 6 months of online follow-up for each training participant. 

For more information, see
Training Request - or Contact Us.



This is a self-paced, interactive online program that includes a Strategies Workbook and online access to your own Target Learning instructor for 3 months.

For more information, see



This seminar is available to the general public and is offered nationwide at public locations (i.e. hotels, etc.). 

To see if Target Listening is being offered near you, see Public



This is for those who want individual on-site instruction based on a customized learning plan.

For more information, see Coaching


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